Your pet, our love…

Scrolling Text Separator Thank you for supporting Animals First Separator A percentage of each sale is donated to welfare Separator Every purchase makes a pawsitive impact Separator Your furry friend deserves the best Separator Premium pet food at Animals First Separator Making a difference 1 paw at a time Separator Playful pups to curious kitties, we've got something special for both Separator Happiness is a healthy pet Separator Thank you for supporting Animals First Separator A percentage of each sale is donated to welfare Separator Every purchase makes a pawsitive impact Separator Your furry friend deserves the best Separator Premium pet food at Animals First Separator Making a difference 1 paw at a time Separator Playful pups to curious kitties, we've got something special for both Separator Happiness is a healthy pet Separator

Terms and Conditions for Animals First (PTY) LTD

Contact Information For any inquiries or assistance, please contact us via email at: info@animalsfirst.co.za

1. Introduction Welcome to Animals First! By using our website and services, you agree to comply with these terms and conditions. Please read them carefully before making any purchases or engaging with our platform.

2. Ordering and Delivery 2.1. Orders can be placed via our website or by contacting our customer support team. 2.2. We offer local delivery services. Please note that delivery dates will be arranged and are not guaranteed to be same-day or next-day deliveries. While we strive to accommodate, we advise customers not to rely solely on expedited delivery times.

3. Product Information 3.1. We make every effort to provide accurate and up-to-date information about our products. 3.2. Product images may vary slightly from the actual items due to display differences. 3.3. If you have any allergies or concerns, please review the product ingredients carefully or contact us for more information.

4. Pricing and Payment 4.1. All prices displayed are in local currency (ZAR) and include applicable taxes. 4.2. Payment can be made using the available payment methods on our website. 4.3. We reserve the right to adjust prices and correct any errors without prior notice.

5. Cancellations and Refunds 5.1. Orders can be canceled within 24 hours of placement, subject to certain conditions. 5.2. Refunds will be processed according to our Refund Policy.

6. Privacy and Security 6.1. We are committed to protecting your personal information. Please refer to our Privacy Policy for details on data collection, storage, and usage.

7. Intellectual Property 7.1. All content on the Animals First website is the property of Animals First (PTY) LTD and is protected by intellectual property laws. 7.2. Reproduction or unauthorized use of any content is strictly prohibited.

8. Disclaimer of Liability 8.1. Animals First (PTY) LTD shall not be held liable for any damages arising from the use of our products or website. 8.2. We are not responsible for any adverse reactions or consequences from using our products.

9. Amendments to Terms and Conditions 9.1. We reserve the right to modify these terms and conditions at any time. The updated version will be effective upon posting on our website.

10. Governing Law and Jurisdiction 10.1. These terms and conditions shall be governed by and construed in accordance with the laws of South Africa. 10.2. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

11. Contact Us If you have any questions or concerns regarding our terms and conditions, please don’t hesitate to contact us at info@animalsfirst.co.za.

Thank you for choosing Animals First! We look forward to serving you and your furry companions with the utmost care and dedication.